Please use our FAQs for help with your order,
returns and any help with our amazing product range.
HELP
Delivery
Standard UK Delivery is £3.99 on
orders under £12.
FREE delivery for orders over £12.
Delivery is 3-5 working days.
REFUNDS & RETURNS
If you have received damaged, faulty, or incorrect items ordered, we will be happy to exchange the items. See our refund policy
FAQ
Please use our FAQs for help with your order.
What delivery options are there?
All orders are UK Delivery (Tracked) Royal Mail
UK standard delivery, 3-5 business days: £3.99 (FREE when you spend over £12).
Do you ship outside the UK?
We only currently ship to United Kingdom. At present we are unable to ship items to other
countries outside of the UK. We are also unable to ship to BFPO addresses.
How do I track my order?
Track your order via the royal mail tracking service, access via your confirmation email.
Can I deliver to a PO Box?
Currently we are unable to deliver to PO Boxes.
Can I speak to someone about my order?
Our customer service team may take up to 5 working days to respond to enquiries, but please do
not hesitate to contact us and we’ll endeavour to respond as quickly & efficiently as possible.
My item is faulty or damaged?
In the event you have received a defective or damaged item, please Contact Us immediately with
the following information:
• Your order number (found on the original order confirmation)
• Which item is damaged
• A description
I received the wrong item?
In the unlikely event you have received the wrong item, please Contact Us immediately with the
following information to ensure that we can get this resolved for you quickly and efficiently:
• Your order number
• The name of the item you did not receive
• The name of the item you received in its place
Can I read your returns policy?
Yes click here to read our returns policy.
Fresh off the press! Don't miss our blog
Our blog is packed with expert beauty tips, trending makeup looks, and must-have products to elevate your routine. Read now and stay ahead in the beauty game!
Filter Finish
Elevate your beauty routine with the Filter Finish range. With highly pigmented and blendable powders, this palette offers a flawless, long-lasting finish for all-day radiance.
